Automotive Service Advisor - Weld County Garage

Yoder Family of Companies•Greeley, CO
•$58 - $85

About The Position

Weld County Garage, part of the Yoder Family of Companies, is hiring a Service Advisor to serve as the bridge between customers and the service department. The role focuses on listening to customers, communicating clearly, and coordinating service to provide a transparent, efficient, and trustworthy experience. It is suited to someone who thrives in a fast-paced, customer-focused environment and takes pride in delivering excellent service.

Requirements

  • At least 2 years of experience as a Service Advisor or Automotive Service Writer.
  • Strong communication and customer service skills, in person and over the phone.
  • Ability to multitask and stay organized in a busy service environment.
  • Basic understanding of automotive systems and repair processes.
  • Experience using dealership management systems.

Nice To Haves

  • Dealership experience is preferred.
  • Bilingual English and Spanish skills are strongly preferred.

Responsibilities

  • Greet customers professionally and build trust through honest communication.
  • Document customer concerns and vehicle information accurately in repair orders.
  • Explain service recommendations, pricing, and time estimates clearly.
  • Coordinate repair work with technicians and parts departments to support on-time completion.
  • Keep customers informed throughout the repair process, including about delays or changes.
  • Review work orders for accuracy before customer pick-up and process payments.
  • Recommend additional maintenance based on inspection results and manufacturer guidelines without using high-pressure tactics.
  • Maintain accurate records and ensure compliance with dealership and manufacturer policies.

Benefits

  • Competitive base pay plus performance incentives; $58,000–$85,000 annually.
  • Health, dental, vision, and pet insurance.
  • Employer-paid life insurance.
  • 401(k) and profit sharing.
  • Paid vacation, sick time, and holidays.
  • Access to a company-owned Early Childhood Education Center with discounted childcare.
  • Professional development and advancement opportunities within the company.
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