Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•Murrells Inlet, SC

3d•Onsite

About The Position

Atlantic Coast Enterprises at 4565 HWY 17 Bypass, Murrells Inlet, SC. is seeking to hire a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. This customer service position comes with a competitive base pay plus commission. You can earn up to $80,000 a year. Atlantic Coast Enterprises (ACE) is a full-service lubrication, fluid, and automotive maintenance center. We offer our customers these services in the cleanest and most professional surroundings possible. Each day we strive to achieve our mission of creating customers for life through fast, friendly, clean, and professional service. We are dedicated to expanding and constantly moving on to new and different challenges. A few short years ago, we were recognized as the franchisee of the year within the Jiffy Lube nationwide network. Everything at ACE is a team effort. We know that without our employees, we wouldn't be able to grow, improve, or create lifelong customers. This is why we offer competitive compensation, generous benefits as well as a supportive and collaborative environment. We encourage each and every employee to share their ideas with us.

Requirements

18 years old or older
Previous sales and service advisor experience
Valid driver's license
People person who can easily connect with others
Likes talking about cars
Excellent communication skills
Providing exceptional customer service is important
Patient and able to empathize with others
Organized and able to prioritize tasks effectively
Detail-oriented

Responsibilities

Act as the main point of contact between customers and auto technicians.
Guide customers through their elected services.
Advise customers on tires, breaks, and other recommended services in a way that is easy to understand.
Help customers make decisions by expertly explaining benefits, costs, and product features.
Build trust and connections to gain repeat business.