Automotive Service Advisor

The Premier Collection • Wappingers Falls, NY

3d • Onsite

About The Position

We are seeking an experienced, customer-focused Automotive Service Advisor to join our established and successful service department. As part of a respected family-owned dealer group, you'll have the opportunity to build lasting customer relationships while working in a fast-paced, professional environment. If you thrive on delivering exceptional customer service, enjoy working with people, and are motivated by strong earning potential, we want to hear from you.

Requirements

• Previous automotive service advisor experience preferred
• Strong communication and customer service skills
• Ability to multitask and perform in a fast-paced environment
• Professional appearance and positive attitude
• Strong organizational and problem-solving abilities
• Computer proficiency and attention to detail
• Valid driver's license

Responsibilities

• Greet customers and provide a welcoming service experience
• Listen to customer concerns and accurately document vehicle needs
• Recommend maintenance and repair services based on vehicle inspections and manufacturer guidelines
• Communicate effectively with technicians and customers throughout the repair process
• Prepare estimates and explain repairs in a clear, professional manner
• Ensure customer satisfaction and build long-term relationships
• Maintain consistent follow-up and deliver exceptional service from write-up to vehicle delivery

Benefits

• High earning potential with competitive compensation
• Established, busy service department with a loyal customer base
• Family-owned dealership culture with long-term stability
• Ongoing training and career advancement opportunities
• Medical, dental, and vision benefits
• Paid vacation and holidays
• 401(k) and additional benefits available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed