Automotive Service Advisor / ASM

MileOne Autogroup • Virginia Beach, VA

10d • Onsite

About The Position

Hall Automotive is continuing to grow its presence in Virginia Beach, and our fixed operations team now has an opening for an Experienced Service Advisor / ASM. This position has a base salary between $26,000 - $30,000 annually, plus includes a commission/bonus component based on performance. Anticipated total compensation is $46,000 -- $86,000 annually. Top advisors may earn more. Import experience a plus. Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.

Requirements

• Prior experience in automotive service writing required; dealership and CDK experience preferred
• Working knowledge of basic car functions, characteristics, and operations
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
• Valid driver's license with 2 or fewer moving violations the last 3 years and ALSO no major violations (DUI, reckless driving, etc.) the last 3 years

Nice To Haves

• Import experience a plus

Responsibilities

• Provide customer service to include vehicle service care and manufacturer’s warranty specifications
• Schedule and manage service appointments and service estimates
• Address and resolve customer complaints

Benefits

• Competitive compensation with unlimited earning potential
• Great opportunities for career advancement
• Positive, success driven work environment
• Training and mentoring opportunities
• Health and financial benefits
• Training and mentoring
• Employee Purchase Program
• MileOne Support Fund: by Employees, for Employees
• NextMile Scholarship Program
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed