Automotive Service Advisor/ASM- BMW Creve Coeur
MileOne Autogroup•Creve Coeur, MO
•Onsite
About The Position
BMW of Creve Coeur is seeking an experienced Automotive Service Advisor with top-tier customer service skills to add to our growing team. Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.
Requirements
- 2+ years experience in automotive service writing; luxury line experience a plus
- Working knowledge of basic car functions, characteristics, and operations
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Valid driver's license with 2 or fewer moving violations in the last 3 years and ALSO no major violations (DUI, reckless driving, etc.) in last 3 years
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
Nice To Haves
- luxury line experience a plus
Responsibilities
- Provide customer service to include vehicle service care and manufacturer’s warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints
Benefits
- Competitive compensation with unlimited earning potential
- Great opportunities for career advancement
- Positive, success driven work environment
- Training and mentoring opportunities
- health and financial benefits
- Employee Purchase Program
- MileOne Support Fund: by Employees, for Employees
- NextMile Scholarship Program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
