Automotive Sales Manager - Busy Dealership

Bob Bell Automotive Group•Bel Air, MD

About The Position

Bob Bell is seeking an experienced Sales Manager to lead its busy dealership. The role is focused on building, coaching, and motivating a high-performing sales team; meeting and exceeding sales objectives; maximizing profitability; strengthening customer relationships; and delivering an outstanding dealership experience. The Sales Manager helps create a culture of teamwork, accountability, and high performance while supporting the dealership’s goal of making every customer a customer for life.

Requirements

At least 3 years of experience in an Automotive Sales Department.
Proven ability to lead, motivate, and develop a team in a fast-paced environment.
Strong record of customer satisfaction and sales success.
Excellent communication, organizational, and leadership skills.
Professional appearance and demeanor.
Valid driver’s license with a clean driving record.
Ability to pass a pre-employment background check and drug screening.

Nice To Haves

Management experience is preferred.
Proficiency with CDK or other automotive software is preferred.

Responsibilities

Recruit, train, and mentor sales staff in customer service, communication, organization, and time management.
Lead by example by modeling motivation, professionalism, and superior customer service.
Set goals, monitor daily productivity, and provide actionable coaching for improvement.
Oversee sales team performance during in-person, phone, and digital customer interactions.
Assist in forecasting department goals and driving strategies to meet or exceed them.
Conduct sales meetings and participate in management meetings.
Resolve customer concerns effectively and professionally.
Ensure strong performance in manufacturer Customer Satisfaction Index (CSI) metrics.
Drive a culture of teamwork, accountability, and high performance.