Automotive Sales Manager (Audi/Volkswagen)

Pecheles - Audi, VW, Hyundai•Greenville, NC

11h•$150,000 - $200,000•Onsite

About The Position

The ideal candidate enjoys working hands-on with in store customers and staff daily. You will train and mentor your Sales Consultants to help them achieve goals through following a customer focused sales process and coach them on proven sales techniques. We are looking for an experienced candidate with a proven track record in a similar market sized store. An impeccable reputation, good leadership skills and a commitment to customer service at the highest level is a must. In 1965, the Pecheles family opened Pecheles Automotive’s doors with a passion for quality cars and quality customer service. Knowing that every car shopper’s journey is unique, the first-generation Pecheles team set out to build a dealership that provided the most professional service and staff in East North Carolina. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Pecheles Automotive is critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

Requirements

PREVIOUS AUTOMOTIVE SALES MANAGER (AUDI OR VOLKSWAGEN) DEALERSHIP EXPERIENCE IS REQUIRED
Two years of automotive sales experience required.
Excellent customer service skills.
Professional appearance and work ethic.
Ability to work well in a process driven environment.
High school diploma or equivalent.
Valid driver license in the state that you will work and a good driving record.
Willing to complete a pre-employment background check and drug screen.

Responsibilities

Hires, trains, motivates, counsels, and monitors the performance of the Audi and/or Volkswagen Sales Teams.
Directs and schedules the activities, always ensuring proper staffing.
Ensures that each customer is greeted as quickly as possible.
Implements and maintains a prospect tracking and follow-up system.
Assists Sales Team members throughout the sales process, building customer relationships.
Ensures that dealership policies and procedures are understood and followed.
Conducts sales training meetings.
Forecasts aggressive, yet realistic monthly goals and objectives for individual salespeople and provides them with appropriate support and guidance.
Assists in development of improvement plan for salespeople.
Ensures salespeople maintain a high customer satisfaction rating.
Contacts new owners within 24 hours of delivery to ensure complete satisfaction with sales and delivery process. Addresses any concerns or complaints immediately.
Understands and complies with federal, state, and local regulations that affect vehicle sales.
Monitors customer activity. Trains and help improve the performance of salespeople. Learn advanced systems and methods for becoming a sales manager.