Automotive Sales Consultant: Napleton Chevrolet St. Charles

Napleton.Autos • St. Charles, IL

4d • $50,000 - $120,000 • Onsite

About The Position

Napleton Chevrolet of St. Charles is seeking an Automotive Sales Consultant to join their team. This role involves assisting customers in finding the right vehicle, guiding them through the sales process from initial contact to vehicle delivery. The position is ideal for individuals who are trustworthy, reliable, and motivated by performance-based compensation. The dealership is located in a strong market with consistent traffic, offering a stable customer base.

Requirements

• Strong communication skills and a genuine willingness to talk to strangers.
• Self-motivation.
• Reliability and a professional appearance.
• Basic computer and smartphone proficiency.
• Valid driver's license with an acceptable driving record.
• Availability to work a retail schedule including Saturdays.
• Ability to pass a background check and pre-employment screening.
• High school diploma or equivalent.

Nice To Haves

• Previous automotive sales experience.
• Commissioned sales, retail, restaurant, hospitality, or customer service background.
• Bilingual (Spanish).
• Familiarity with trucks, trailers, or construction.
• Comfort explaining EVs and charging to skeptical customers.
• Small business or commercial/fleet sales experience.
• Military service.
• CRM experience.

Responsibilities

• Greet and qualify walk-in traffic to understand customer needs.
• Respond promptly to internet leads and phone inquiries.
• Conduct product demonstrations and test drives.
• Present pricing, payment options, and trade-in values clearly and honestly.
• Ask for the sale, handle objections, and close deals.
• Maintain consistent contact with unsold prospects.
• Stay in touch with past customers for referrals, service, and repeat business.
• Log all interactions in the CRM system.
• Learn the Chevrolet lineup in depth, including specific models, features, and packages.
• Understand and explain EV models, charging, and incentives.
• Know the family-hauler vehicle range and assist customers in selecting the appropriate vehicle.
• Understand Express vans and GM commercial/fleet programs.
• Complete GM manufacturer certification training.
• Stay current on inventory and available incentives.
• Coordinate with the finance team and management on deal structure.
• Perform thorough vehicle deliveries, including setting up connected services and explaining features.
• Follow up post-sale to ensure customer satisfaction and earn good survey scores.
• Represent the store professionally within the community.

Benefits

• Commission and volume bonus pay plan with a training guarantee.
• Paid training, including Stellantis manufacturer certification.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off.
• Employee vehicle purchase and service discounts.
• Promotion path.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED