Automotive Internet Sales Associates & Retail Sales Associates

Elite Recruiting Services•Garden Grove, CA

1d•Onsite

About The Position

Toyota Place in Garden Grove, California is hiring Internet Sales Associates and Retail Sales Associates to support its high-volume dealership. Internet Sales Associates respond to digital and phone inquiries, develop customer relationships, set appointments, and convert leads into dealership visits and sales. Retail Sales Associates work with showroom customers, present new and pre-owned Toyota vehicles, conduct demonstrations and test drives, explain pricing and financing options, negotiate, and close sales. Both roles require accurate CRM use, consistent follow-up, and a focus on meeting individual and dealership sales goals. The dealership offers an advertised annual earning potential of $75,000–$120,000+, uncapped commissions, performance bonuses, consistent eight-hour shifts, and two consecutive days off. Employment is full-time and in person.

Requirements

At least one year of automotive dealership sales experience.
Proven ability to build customer relationships and close deals.
Strong communication, negotiation, and objection-handling skills.
Comfort using CRM systems and following up with customers.
Self-motivated, professional, and customer-focused approach.
Ability to thrive in a fast-paced, high-volume dealership.
Valid driver’s license and acceptable driving record.

Nice To Haves

Previous internet sales, BDC, or digital lead management experience, depending on the position.
Previous retail showroom sales experience, depending on the position.

Responsibilities

Respond promptly to internet leads, phone inquiries, and online vehicle requests.
Identify prospective customers’ vehicle needs and preferences.
Schedule appointments and follow up consistently with prospective buyers.
Build customer rapport and trust through phone, email, text, and other approved communication channels.
Convert internet leads into dealership visits, test drives, and vehicle sales.
Greet showroom customers and present new and pre-owned Toyota vehicles, explaining their features and benefits.
Conduct vehicle demonstrations and test drives.
Present pricing and available financing options, negotiate professionally, handle objections, and close sales.
Follow up with customers, appointments, and previous buyers; develop repeat and referral business.
Maintain accurate customer information, records, and follow-up activities in the CRM.
Work with the sales team to provide a smooth, professional customer experience.
Stay informed about Toyota products, inventory, incentives, and competitor offerings.
Meet and exceed individual appointment, conversion, and sales goals.