Missoula Volkswagen Automotive Sales Associate / Product Specialist

Missoula Motor Company•Missoula, MT

8d•Onsite

About The Position

Missoula Motor Company is seeking an experienced Automotive Sales Consultant to join our exceptional team. As a Sales Consultant at Missoula Motor Company, you will be a key player in connecting customers with the vehicles of their dreams. The Sales Consultant is responsible for understanding customer wants and needs, providing expert product knowledge, and creating an exceptional guest experience through the sales process. If you are a high-performing sales professional with a passion for the automotive industry, we encourage you to apply.

Requirements

Exceptional customer service skills, including interpersonal communication and rapport building
Active listening to best determine a customer's wants and needs
Persuasiveness to convince customers to make a purchase
Confidence to create a positive impression on customers
Negotiation skills to offer deals that satisfy customers while ensuring profit for the dealership
Organization and time management to handle multiple different customers, including past customers, at once
Teamwork and collaboration skills to coordinate sales with the financing department and/or other salespeople
Knowledge and passion for vehicles
Ability to treat all employees with respect and follow our core values
Professional, well-groomed personal appearance
Valid driver's license and a satisfactory driving record

Nice To Haves

Experienced Automotive Sales Consultant

Responsibilities

Engage with customers and exhibit consultative selling skills while assisting them in selecting a vehicle.
Assist customers in making an informed purchasing decision by providing detailed product information including features and specifications.
Conduct vehicle demonstrations and test drives to showcase the unique features and benefits of different models.
Stay up-to-date on industry trends, new vehicle models and competitive offerings to effectively communicate product advantages to customers.
Build and maintain strong relationships with customers to ensure repeat business and referrals.
Demonstrate proficiency in using CRM software and other sales tools to manage customer interactions and track sales progress
Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Maintain in-depth knowledge of the dealership's vehicles, finance options, and sales process