Automotive Parts Advisor- Volkswagen

Executive Volkswagen•North Haven, CT

22h•Onsite

About The Position

Executive Volkswagen is seeking an Experienced Parts Counter Person to join their growing team. With over 50 years of serving customers and a reputation for integrity and exceptional service, Executive Auto Group offers a supportive, family-oriented work environment with opportunities for career advancement and continuous training. The Parts Advisor will manage the inventory and supply of automotive parts, acting as a liaison between service technicians, customers, and parts suppliers to ensure the smooth operation of the service and repair departments.

Requirements

Acceptable driving record and a valid driver’s license in your state of residence

Nice To Haves

Previous parts advisor or parts counter experience
Understanding of basic automotive components and systems
Automotive dealership service experience
Any automotive certifications

Responsibilities

Assist customers in identifying and purchasing the correct parts for their vehicles
Use electronic catalogs and software systems to locate part numbers and check availability
Monitor stock levels, receive shipments, and organize parts in the storage area
Place orders for parts not in stock and follow up on delivery timelines
Provide service technicians with the correct parts needed for vehicle repairs and maintenance
Handle returns, exchanges, and warranty claims for defective or incorrect parts
Maintain accurate records of parts transactions, inventory, and customer interactions
Coordinate with suppliers, service advisors, and other dealership departments