Automotive Repair Store Manager

Sun Auto Tire and Service•Tucson, AZ

11d

About The Position

The Store Manager is responsible for the overall financial and operational performance of a BRAKEmax store. The role establishes and maintains guest service standards and oversees store operations to maximize sales and profitability through expense control, human resource management, operating-cost management, and shrink control. The manager leads employees through clear expectations, coaching, accountability, and development; supports recruiting and performance evaluations; and ensures compliance with company policies. The role also monitors business trends and financial results, identifies growth opportunities, maintains controls over company assets, and ensures the store and its equipment are clean, safe, and well maintained. The position requires working at least five days per week, including weekends. Work may involve exposure to noise, dust, exhaust, automotive products and other materials, and varying temperatures. Physical activities include standing for up to eight hours, walking, bending, kneeling, crouching, and lifting or moving items weighing up to 50 pounds occasionally.

Requirements

At least two years of experience leading a team in a similar role.
Experience in retail or automotive service management.
Strong leadership, communication, and customer service skills.
Ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals.
Track record of meeting and exceeding sales and profit goals.
Valid driver's license and ability to meet Sun Auto's driving requirements.
Willingness to relocate or accept placement in an open store upon program completion.
Ability to work a minimum of five days per week, including weekends.
Ability to stand for up to eight hours per day and walk throughout the building.
Ability to bend, stoop, kneel, crouch, and use full range of motion with arms and hands.
Ability to lift or move up to 10 pounds regularly and up to 50 pounds occasionally.
Sufficient vision and hearing to perform job duties.

Nice To Haves

Previous experience as an Automotive Technician or in a similar position.

Responsibilities

Set expectations and communicate regularly with employees about job responsibilities, goals, training, development, and customer service.
Hold employees accountable for responsibilities and goals through coaching and counseling.
Ensure compliance with company policies and procedures.
Recruit, interview, and hire employees as needed in partnership with HR.
Conduct regular performance evaluations for employees.
Analyze and measure business trends, then develop and implement plans to maximize sales and meet or exceed sales and profit targets.
Share financial targets and results with employees during store meetings.
Review invoices and daily reports to identify business growth opportunities.
Maintain controls over company assets and follow standard closing procedures.
Maintain cleanliness and upkeep of the store, including front, back, and exterior areas.
Maintain housekeeping and merchandising standards.
Conduct equipment inspections and request maintenance as needed.
Ensure unused parts are returned to vendors promptly and credits are processed properly.