Automotive Repair Store Manager

Sun Auto Tire and Service•Tucson, AZ

About The Position

The Store Manager is responsible for the overall financial and operational performance of a market. The role establishes and maintains guest services and oversees store operations to maximize sales and profitability through expense control, human resource management, and management of operating costs and shrink. The manager sets employee expectations, communicates about responsibilities and goals, supports training and development, and holds employees accountable through coaching and counseling. In partnership with HR, the manager recruits, interviews, and hires employees as needed, conducts performance evaluations, and ensures compliance with company policies and procedures. The position also analyzes business trends, develops plans to meet or exceed sales and profit targets, shares financial results with employees, reviews invoices and daily reports, and maintains controls over company assets. The manager oversees store cleanliness, merchandising, equipment inspections, maintenance requests, and the return and credit processing of unused parts.

Requirements

  • Two or more years of experience leading a team in a similar role.
  • Proven experience in retail or automotive service management.
  • Strong leadership, communication, and customer service skills.
  • Ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals.
  • A proven track record of consistently meeting and exceeding sales and profit goals.
  • Valid driver’s license and ability to meet Sun Auto’s driving requirements.
  • Willingness to relocate or accept placement in an open store upon program completion.
  • Ability to work a minimum of five days per week, including weekends.
  • Ability to stand up to eight hours per day; walk throughout the building; bend, stoop, kneel, crouch, and use the full range of motion with arms and hands.
  • Ability to lift or move up to 10 pounds regularly and up to 50 pounds occasionally.
  • Sufficient vision and hearing to perform job duties.

Nice To Haves

  • Previous experience as an Automotive Technician or in a similar position.

Responsibilities

  • Set expectations and regularly communicate with employees about job responsibilities, goals, training, development, and customer service.
  • Coach and counsel employees and hold them accountable for responsibilities and goals.
  • Ensure compliance with company policies and procedures.
  • Recruit, interview, and hire employees as needed in partnership with HR.
  • Conduct regular performance evaluations for all employees.
  • Analyze and measure business trends and develop and implement plans to maximize sales and meet or exceed sales and profit targets.
  • Share financial targets and results with employees during store meetings.
  • Review invoices and daily reports to identify business growth opportunities.
  • Maintain controls over company assets and follow standard closing procedures.
  • Ensure the cleanliness and upkeep of the entire store, including the front, back, and exterior.
  • Maintain housekeeping and merchandising standards.
  • Conduct regular equipment inspections and request maintenance as necessary.
  • Ensure timely return of unused parts to vendors and proper credit processing.

Benefits

  • Competitive bi-weekly pay
  • Tuition reimbursement
  • Paid vacation and sick time
  • Six paid holidays
  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • 401(k) retirement savings plan with company match
  • Discounted services on personal and immediate family vehicles
  • Opportunity for advancement
  • Bonus
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