Automotive Repair Store Manager

Sun Auto Tire and Service•Mesa, AZ

11d

About The Position

The Store Manager is responsible for the overall financial and operational performance of a store. The role establishes and maintains guest services and oversees store operations to maximize sales and profitability through expense control, human resource management, and management of operating costs and shrink. The manager sets expectations with employees, communicates about responsibilities and goals, supports training and development, and holds employees accountable through coaching and counseling. In partnership with HR, the manager recruits, interviews, and hires employees as needed and conducts regular performance evaluations. The manager analyzes business trends, develops plans to meet or exceed sales and profit targets, shares financial targets and results with employees, reviews invoices and daily reports for growth opportunities, and maintains controls over company assets. The role also maintains store cleanliness and merchandising standards, inspects equipment, requests maintenance, and ensures unused parts are returned to vendors and credits are processed properly. The job involves exposure to automotive shop conditions and requires standing, walking, bending, kneeling, crouching, and lifting. The manager must work at least five days per week, including weekends, and be willing to relocate or accept placement in an open store upon program completion.

Requirements

Two or more years of experience leading a team in a similar role.
Proven experience in retail or automotive service management.
Strong leadership, communication, and customer service skills.
Ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals.
Track record of consistently meeting and exceeding sales and profit goals.
Valid driver’s license and ability to meet Sun Auto’s driving requirements.
Willingness to relocate or accept placement in an open store upon program completion.
Ability to work a minimum of five days per week, including weekends.
Ability to stand up to eight hours per day; walk throughout the building; bend, stoop, kneel, and crouch; and maintain full range of motion with arms and hands.
Ability to lift or move up to 10 pounds regularly and up to 50 pounds occasionally.
Sufficient vision and hearing to perform job duties.

Nice To Haves

Previous experience as an Automotive Technician or in a similar position.

Responsibilities

Set expectations and communicate regularly with employees about job responsibilities, goals, training, development, and customer service.
Hold employees accountable for responsibilities and goals through coaching and counseling.
Ensure compliance with company policies and procedures.
Recruit, interview, and hire employees as needed in partnership with HR.
Conduct regular performance evaluations for all employees.
Analyze and measure business trends, then develop and implement plans to maximize sales and meet or exceed sales and profit targets.
Share financial targets and results with employees during store meetings.
Review invoices and daily reports to identify business growth opportunities.
Maintain proper controls over company assets and follow standard closing procedures.
Ensure the cleanliness and upkeep of the store, including the front, back, and exterior.
Maintain housekeeping and merchandising standards.
Conduct regular equipment inspections and request maintenance as necessary.
Ensure timely return of unused parts to vendors and proper processing of credits.