Automotive Regional Manager

Caliber Collision•Dallas, TX

About The Position

The Protech Regional Manager is responsible for delivering operational consistency and the highest overall value to support continued business growth. The role supports field operations success, development, and financial performance, with a focus on delivering a world-class customer experience, gaining lifetime promotors, and growing Caliber’s reputation in the marketplace.

Requirements

At least 7 years of experience in automotive repair.
At least 5 years of experience leading and mentoring a team.
Effective communication, time management, organizational, and sales skills.
Proficiency in Microsoft Office and ability to learn new software applications.
Must be at least 21 years of age.
Must have a valid driver’s license and be able to pass an MVR check.
Must be able to pass a background check.
Must be eligible to work in the U.S. without restrictions.
Must be able to lift 60 pounds independently.
Ability to stand for extended periods, with frequent stretching, reaching, walking, and stooping.
Ability to frequently drive company and customer vehicles.
Extensive travel within the assigned area is expected.
Travel may be required for continuing education and certification training.

Responsibilities

Lead, develop, and inspire others to achieve success.
Coach and support the training and development of field operations managers and teammates.
Proactively recruit for long-term success.
Strengthen vendor relationships and build new partnerships within the region.
Ensure safety standards and standard operating procedures are followed.
Deliver exceptional customer service and meet performance benchmarks.
Align sales projections and capacity planning to maximize workflow.
Provide insight regarding marketing plans, sales, and market growth opportunities.
Perform quality control and inventory reviews of tools, fleet, and safety.
Partner with cross-functional teams to implement and continuously improve field operations and organizational goals.
Learn new and innovative automotive technologies.