Automotive Parts Specialist ~ Louisville, KY

AUTO WARES INC GROUP • Louisville, KY

8d • Onsite

About The Position

Auto-Wares Group of Companies is hiring a full-time Counterperson for its Bumper to Bumper team in Louisville, Kentucky. The role is suited to someone with automotive parts knowledge who enjoys helping customers and working in a fast-paced environment. The Counterperson provides customer-focused, accurate assistance, completes sales through phone and in-person interactions, develops knowledge of the company's parts and services, and supports store operations. The schedule is Monday through Friday, with Saturdays on rotation. Store hours are Monday through Friday, 8 a.m. to 6 p.m., and Saturday, 8 a.m. to 3 p.m.

Auto-Wares is a Midwest distribution network founded in 1976, supporting nearly 500 Auto Parts Stores, 700+ AVBTB Certified Service Centers, and 36,000+ Wholesale Accounts across Michigan, Illinois, Indiana, Ohio, Wisconsin, and Kentucky. The company describes its culture as family-oriented and values growth, teamwork, and customer service.

Requirements

• At least two years of experience in the automotive field.
• Customer-focused approach and strong communication skills.
• At least 18 years of age.
• Valid driver's license.
• No major driving violations.
• No more than two moving violations in the past three years if over age 25, or in the past five years if under age 25.
• No more than one at-fault accident.
• Ability to meet the position's physical requirements, including completing a pre-employment physical and drug test.
• Ability to lift and carry up to 50 pounds with both arms.

Responsibilities

• Establish positive customer experiences in every interaction.
• Provide efficient and accurate expertise from a customer-focused perspective.
• Finalize sales through phone calls, in-person communication, and other methods.
• Develop in-depth knowledge of the parts and services offered.
• Support customer needs by presenting all product options and exemplifying the company's “Never Say No” values.
• Help store personnel maintain a clean and organized store.
• Support daily store operations by processing returns and assisting newer store personnel.

Benefits

• Store training paths.
• Store bonus opportunities.
• Paid time off and potential paid holidays.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Employee assistance program.
• 401(k) with company match.
• Employee discounts, including cell phone plans and hotel rooms.
• Continuing education and tuition reimbursement for students.
• Potential scholarships.
• Tuition discounts through the company's relationship with Northwood University.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed