Automotive Parts Counter Specialist - Lexus

Rallye Motor Company • Glen Cove, NY

10d

About The Position

Rallye Motor Company is seeking an Automotive Parts Counter Specialist for Rallye Lexus. The role supports wholesale and retail customers by identifying and supplying the parts they need, promoting genuine Lexus parts and accessories, and providing efficient service at the counter and by telephone. The specialist also supports parts sales goals, inventory management, ordering, recordkeeping, and the service technicians’ parts needs.

The position offers an annual range of $55,000–$75,000, consisting of an hourly rate plus commission. Rallye describes its workplace as focused on customer service and automotive excellence, with opportunities for personal growth and learning, work-life balance, equality, and employee development.

Requirements

• Previous parts counter experience.
• Clean and valid driver's license.
• Excellent verbal and written communication skills.
• Strong organization skills.
• Outgoing and patient personality with outstanding customer-relations ability.
• Professional personal appearance.
• Ability to lift 40 pounds.

Nice To Haves

• Toyota or Lexus experience is strongly preferred.
• CDK experience is preferred.

Responsibilities

• Build ongoing support relationships with wholesale customers by answering questions and helping them obtain needed parts.
• Identify customer needs and promote appropriate parts and accessories, including the benefits of genuine Lexus parts.
• Use parts equipment and information resources to identify parts accurately.
• Work toward facility goals for parts and accessories sales, counter tickets, repair orders processed, and sales per order or counter ticket.
• Handle telephone and over-the-counter orders and information requests using the Lexus parts system and ordering procedures.
• Prepare invoices, maintain customer back-order files, and receive and duplicate repair orders.
• Maintain shelf and bin inventory by reporting reorder needs, identifying stock discrepancies, and returning unsold items to stock.
• Prepare requisitions for non-stock or special-order parts.
• Follow up on special orders and notify customers and technicians when parts arrive.
• Issue parts and accessories to mechanics and deliver orders using a parts truck.

Benefits

• Medical, dental, and vision coverage for the employee and family.
• Company-paid life insurance and optional additional coverage.
• Voluntary short-term and long-term disability coverage.
• Paid vacation and sick time.
• Paid holidays.
• Additional voluntary benefits, including Aflac and LegalShield.
• 401(k) plan.
• Employee Assistance Program.
• Career opportunities supporting personal growth and learning, work-life balance, equality, and employee development.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed