Automotive Parts Associate - Flow Nissan of Statesville

Flow Automotive Companies•Statesville, NC

About The Position

Flow Nissan of Statesville is seeking a Parts Associate to support its parts department. The role involves identifying, ordering, receiving, stocking, and selling automotive parts; assisting customers and dealer personnel; and helping maintain an efficient department. The associate should provide friendly, courteous service to colleagues and customers. Applicants must pass a pre-employment drug screening. Flow Automotive Companies is an equal opportunity employer and considers qualified applicants without regard to characteristics protected by law.

Requirements

  • Pass a pre-employment drug screening.

Responsibilities

  • Read catalogs and computer vehicle diagrams to identify replacement-part stock numbers and prices.
  • Determine required replacement parts using inspections of old parts, customer requests, or customer descriptions of malfunctions.
  • Receive and fill telephone orders for parts.
  • Fill customer orders from stock.
  • Receive payment or obtain credit authorization.
  • Take inventory of stock.
  • Advise customers about substituting or modifying parts when identical replacements are unavailable.
  • Examine returned parts for defects and exchange defective parts or refund money.
  • Mark and store parts in stock rooms according to prearranged systems.
  • Discuss the use and features of parts based on knowledge of machines or equipment.
  • Demonstrate equipment to customers and explain how it functions.
  • Place new merchandise on display.
  • Work with customers, vendors, and dealer personnel to maintain department efficiency.
  • Maintain a friendly, courteous demeanor with colleagues and customers.

Benefits

  • Medical, dental, and life insurance, including dependent coverage
  • Paid time off
  • Paid volunteer time
  • 401(k) Retirement Plan
  • Financial Wellness Program
  • Thrive@Flow Wellness Program
  • Employee pricing for automotive service and vehicle purchases
  • Scholarship program for children of employees
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