Automotive Parts Assistant Mgr ~ Middleburg Hts, OH

AUTO WARES INC GROUP•Middleburg Heights, OH
•Onsite

About The Position

Join Auto-Wares Group of Companies as an Assistant Manager at our Parts Pro Automotive store in Middleburg Heights, OH. We are seeking a dynamic and motivated leader to support store operations, coach team members, and drive success. This role offers hands-on leadership experience, professional growth opportunities, and the chance to contribute to our mission of delivering top-notch service.

Requirements

  • Must have Automotive parts experience of at least 2 years.
  • Must have proven leadership experience for at least 2 years.
  • Must be available to commit at least 45 hours per week to the role.
  • Must be customer focused with strong communication skills.
  • Must be at least 20 years of Age.
  • Must possess a valid Driver License and acceptable driving record.
  • Must be able to comply with all physical requirements of position including a background check and drug test.

Nice To Haves

  • Being bi‑lingual is a strong plus for this role, as it helps us better serve our diverse customer base and provide exceptional support across all interactions.

Responsibilities

  • Demonstrate positive and effective leadership by utilizing all available tools and resources to support store success.
  • Assist in training and developing team members through the implementation of processes and procedures outlined in the Auto-Wares Employee Handbook.
  • Uphold all company values, including providing exceptional customer service, embracing the “Never Say No” philosophy, and helping to “Capture the Sale.”
  • Represent the face of our company by creating positive customer experiences with every interaction.
  • Develop a strong knowledge of the parts and services we provide to our customers.
  • Support and participate in team sales and operational meetings.
  • Build rapport with customers in the local community and assist in resolving customer service inquiries in a timely and professional manner.
  • Assist store personnel in maintaining a clean, organized, and welcoming store environment.
  • Support daily store operations by helping manage inventory, ensuring location organization and cleanliness, delegating tasks, and following CSG standard operating procedures.
  • Partner with the Store Manager to achieve sales goals, maintain operational excellence, and foster a positive team culture.
  • Serve as the acting leader in the absence of the Store Manager, helping ensure smooth day-to-day operations.

Benefits

  • Competitive Pay
  • Store training paths
  • Store bonus opportunities
  • Paid-Time-Off
  • Paid holiday potential
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • AD&D
  • Employee Assistance Program
  • 401k with company match
  • Employee discount opportunities including cell phone plans, hotel room discounts, and much more!
  • Invaluable training on updates in our ever-changing industry.
  • Continuing education enrollment
  • Tuition reimbursement
  • Potential scholarships
  • Tuition discounts through Northwood University
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