Automotive Mobile Service Technician-Ford

Bergey's•Montgomery Township, PA

11d

About The Position

Bergey’s Inc. is seeking an Automotive Mobile Service Technician for its Ford location in Lansdale, Pennsylvania. The technician performs mobile vehicle repairs and services at customer locations, including filter replacement, engine diagnostics, recalls, and minor maintenance. The role also includes roadside and worksite troubleshooting and repairs, occasional in-shop work when not on mobile assignments, and maintaining the mobile service vehicle, tools, and equipment. The technician communicates with dispatchers and customers, documents completed work, and performs duties safely and efficiently.

Requirements

Valid driver's license.
Successful completion of background checks and drug testing.

Responsibilities

Communicate clearly with dispatchers and customers while providing excellent customer service.
Respond promptly to mobile service locations.
Troubleshoot and repair vehicles of all makes at roadside and worksite locations, including performing multi-point inspections, filter replacements, recalls, and module reprogramming.
Assist with designated in-shop repairs as directed by a supervisor when not performing mobile service.
Perform diagnostics, maintenance, and recalls at customer facilities.
Document work performed legibly on tags, work orders, and/or invoices.
Perform tasks safely and efficiently, using provided safety equipment, including seat belts, gloves, jack stands, wheel chocks, safety glasses, high-visibility clothing, and cages.
Maintain a safe driving record.
Operate the mobile service vehicle.
Perform daily maintenance on the vehicle, tools, and equipment.
Maintain professional relationships with customers.
Perform other tasks as assigned.