Automotive Internet Sales Coordinator
About The Position
Act as the essential communications link between the client and the dealership. This role involves receiving inbound and making outbound sales calls, monitoring leads for all departments to ensure timely responses (within 20 minutes for the first response), and verifying website inventory merchandising on individual websites and other lead provider websites (Autotrader, Cars.com, Craigslist). The position also includes Social Media Management, monitoring store postings on Facebook and Twitter, posting common articles utilizing Hoot Suite, and providing monthly campaign reporting for marketing campaigns. The coordinator will also serve as the point of contact for the CRM tool and educate personnel on how to enter new employees into the system.
Requirements
- Automotive BDC experience preferred
- This position will require day/evening and Saturday flexibility
- Intermediate internet and computer skills needed
- Knowledge of administrative and clerical procedures
- Knowledge of customer service principles and practices
- Keyboard skills and proficiency in Word and Excel
Responsibilities
- Act as the essential communications link between the client and the dealership
- Receive inbound and make outbound sales calls
- Monitor leads for all departments and ensure that they have been answered within a timely manner (20-minutes for first response)
- Monitor and verify website inventory is being properly merchandised on individual websites as well on other lead provider websites (Autotrader, Cars.com, Craigslist)
- Social Media Management, Monitor your stores posting on Facebook and Twitter, Post common articles utilizing Hoot Suite
- Provide monthly campaign reporting for the marketing campaigns
- Point of contact for CRM tool and educate personnel on how to enter new employees into the system
Benefits
- Flexible scheduling options
- Paid time off
- Competitive benefits package (to include medical, dental, vision, disability, life insurance)
- Competitive pay plans
- Immediate on-the-job training with department leads
- Family oriented company, always closed on Sundays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
