Automotive Internet Sales Advisor

Ken Garff•Culver City, CA

2d•Onsite

About The Position

Considering a career with Ken Garff Automotive Group means you are in for a great ride! We’re not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work! Culver City Toyota, a Ken Garff Automotive Dealership, is currently looking for an Internet Sales person that aligns with our core values and acts with respect, integrity, growth, humility and teamwork. It’s your passion for helping others and natural ability at building great relationships that makes you successful in sales. You are a naturally persuasive individual able to motivate others and you prefer fast-paced work and lots of customer interaction. These work activities and environments energize you! Because you’re good at handling details quickly, correctly, and efficiently, you manage multiple customer relationships and their respective needs exceptionally well.

Requirements

Friendly and cooperative demeanor; quick to connect and build relationships with others
Easygoing, uninhibited, and comfortable working with others
Persuasive with a strong drive for results
Tolerant of uncertainty
Excellent verbal and written communication skills; deals creatively, logically and empathetically with customers and coworkers
High School Diploma or equivalent
Must be 18 years or older and be authorized to work in the U.S

Responsibilities

Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, and resolving customer concerns
Enthusiastically lead customers through their sales journey
Schedule appointments with customers to view and test drive new and used inventory
Document and update customer records based on interactions
Develop and maintain a knowledge base of the new and used inventory the dealership carries
Communicate effectively with internet customers and prospects according to their preferred method of communication, whether by phone, by e-mail, or in person