Automotive General Service Technician - Store 1305

Monro Inc.•Miami Beach, FL

22d

About The Position

The General Service Technician performs basic routine vehicle repairs and maintenance in accordance with company standards and manufacturer specifications. This hourly role may be full-time or part-time, based on business needs. The technician is expected to provide exceptional service through clear communication about vehicle issues and proposed solutions, while meeting guests’ expectations for service time and quality. The role includes tire services, basic vehicle maintenance, courtesy inspections, inventory assistance, general store upkeep, and safe operation of service equipment. Technicians must follow company policies, applicable governmental and environmental standards, and ANSI/OSHA requirements, and complete required Monro University training.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro operating standards.
Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services such as lubrication, oil changes, basic maintenance, bulb, wiper blade and filter replacement, battery testing, and battery installation.
Complete the Courtesy Inspection process on every guest vehicle; identify, document, and communicate additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain the store’s cleanliness and guest-ready condition according to Monro standards.
Perform services in accordance with Monro safety standards, including wheel torque and oil safety and compliance procedures.
Test-drive vehicles according to Monro’s Road Test policy, using designated routes and following local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.