Automotive General Service Technician - Store 1235

Monro Inc.•Saginaw, MI

10d

About The Position

The General Service Technician is a full-time or part-time, hourly position based on business needs. The role performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The technician is expected to deliver exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively, while meeting guest expectations for service timing and quality. The role also supports inventory management and general store operations, maintains a clean and guest-ready store, follows safety and compliance requirements, and completes required technical training. Monro describes its people-first approach as valuing every guest and teammate and working as one team to provide high-quality tire and auto service.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately, effectively, and efficiently according to Monro standards of operation.
Perform tire services, including wheel removal, balancing, patch and plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services, including lubrication, oil changes, basic maintenance such as bulb, wiper blade, and filter replacement, battery testing, and battery installation.
Complete the Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain the store in clean, excellent, and guest-ready condition according to Monro standards.
Perform services according to Monro safety standards, including wheel torque and oil safety and compliance procedures.
Test-drive vehicles according to Monro’s Road Test policy, use dedicated test-drive routes, and observe local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.