Automotive General Service Technician - Store 1346

Monro Inc.•Seaford, DE

19d

About The Position

The General Service Technician is an hourly, full-time or part-time role based on business needs. The position performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The technician is expected to provide exceptional 5 Star service by clearly communicating vehicle issues and proposed solutions, and meeting guest expectations for service timing and quality. The role also supports inventory management and general store upkeep, follows safety and regulatory requirements, maintains technical proficiency through required training, and safely operates and maintains service equipment. Monro describes its approach as people-first, valuing every guest and teammate, and offers career opportunities across its retail locations, field management, and Store Support Center.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro operating standards.
Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services, including lubrication, oil changes, basic maintenance such as replacing bulbs, wiper blades, and filters, and battery testing and installation.
Complete the Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and keep the store clean, maintained to Monro standards, and guest-ready.
Follow Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test-drive vehicles according to Monro’s Road Test policy, use designated test-drive routes, and observe local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.