Automotive General Service Technician - Store 996

Monro Inc.•Claremont, NH

32d

About The Position

The General Service Technician is an hourly position that may be full-time or part-time, based on business needs. The role performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The technician is expected to provide exceptional 5 Star guest service by communicating vehicle issues and proposed solutions effectively and meeting guest expectations for timing and quality. Monro describes itself as a people-first automotive service and tire company, with nearly 1,100 shops and dealers in 32 states and 16 service brands. The technician contributes to the company's goal of providing high-quality tire and auto service and may perform other duties as assigned and required.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Nice To Haves

High school diploma or equivalent.
Automotive training in basic car maintenance and repair.

Responsibilities

Perform basic vehicle services and repairs accurately, effectively, and efficiently in accordance with Monro operating standards.
Perform tire services, including wheel removal, balancing, patch or plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services, including lubrication, oil changes, basic maintenance, bulb, wiper blade and filter replacement, battery testing, and battery installation.
Complete the Courtesy Inspection process on every guest vehicle; identify, document, and communicate additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain store cleanliness and guest-ready condition according to Monro standards.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test drive vehicles in accordance with Monro’s Road Test policy, using dedicated test drive routes and observing local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, and consistently use required safety practices.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.