Automotive General Service Technician - Store 225

Monro Inc. • Pottsville, PA

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About The Position

The General Service Technician is a full-time or part-time hourly position, based on business needs. This role performs basic, routine vehicle repairs and maintenance in accordance with company standards and manufacturer specifications. The technician is expected to deliver exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively, and consistently meeting guests’ expectations for service time and quality.

The position also supports inventory management and general store upkeep, follows company and governmental safety requirements, maintains technical proficiency through required training, and operates and maintains equipment safely.

Requirements

• Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
• High school diploma or equivalent is preferred.

Responsibilities

• Perform basic vehicle services and repairs efficiently and accurately in accordance with Monro standards of operation.
• Perform tire services, including wheel removal, balancing, patch or plug repairs, tire changes, mounting, installation, and TPMS service and repair.
• Perform vehicle services, including lubrication, oil changes, basic maintenance such as replacing bulbs, wiper blades, and filters, and battery testing and installation.
• Complete the Courtesy Inspection process for every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
• Assist with general store duties and maintain the store in clean, guest-ready condition according to Monro standards.
• Perform services in accordance with Monro safety standards, including wheel torque and oil safety and compliance procedures.
• Test drive vehicles in accordance with Monro’s Road Test policy, using designated test-drive routes and observing local traffic and safety laws.
• Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, and consistently use required safety practices.
• Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
• Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
• Perform other duties as assigned and required.

Benefits

• Performance-based incentives
• Paid vacation and holidays for full-time teammates
• Reimbursement for ASE certifications
• 401(k) eligibility immediately upon hire
• Direct deposit
• Employee discounts
• Healthcare, vision, and dental coverage for full-time teammates
• Employee Access Perks
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED