Automotive General Service Technician (Seasonal) - Store 1240

Monro Inc.•Pittsfield, MA

32d

About The Position

The General Service Technician performs basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. The role is hourly and may be full-time or part-time, based on business needs. The technician is expected to deliver exceptional 5 Star service through effective communication about vehicle issues and proposed solutions, while consistently meeting guests’ expectations for time commitments and quality. The position also supports inventory management and general store upkeep, follows safety and compliance standards, maintains technical proficiency through required training, and operates and maintains equipment according to company and manufacturer guidelines.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Accurately perform basic vehicle services and repairs in accordance with Monro standards of operation.
Perform tire services, including wheel removal, balancing, patch or plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services, including lubrication, oil changes, basic maintenance such as replacing bulbs, wiper blades, and filters, and battery testing and installation.
Complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
Assist with general store duties and maintain the store’s cleanliness and guest-ready condition according to Monro standards.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test drive vehicles according to Monro’s Road Test policy, using dedicated test drive routes and observing local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, and consistently use required safety practices.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Safely operate, use, and maintain equipment according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.