Automotive General Service Technician - Store 988

Monro Inc.•Keene, NH

20d

About The Position

The General Service Technician is an hourly, full-time or part-time position, with scheduling based on business needs. The technician performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role delivers exceptional guest service by communicating vehicle issues and proposed solutions effectively and meeting guest expectations for service timing and quality. Monro is a nationwide automotive service and tire retailer with nearly 1,100 shops and dealers across 32 states, operating 16 brands. The company emphasizes a people-first approach, teamwork, quality service, and career advancement.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Perform basic vehicle services and repairs in accordance with Monro operating standards.
Perform tire services, including wheel removal, balancing, patch and plug repairs, tire changing, mounting, installation, and TPMS service and repair.
Perform vehicle services including lubrication, oil changes, basic maintenance, bulb, wiper blade and filter replacement, battery testing, and battery installation.
Complete the Courtesy Inspection on every guest vehicle; identify, document, and communicate additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain cleanliness and guest-ready conditions to Monro standards.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test drive vehicles in accordance with Monro’s Road Test policy, using dedicated routes and observing local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.