Automotive General Service Technician - Store 300

Monro Inc.•Somersworth, NH

22d•Onsite

About The Position

The General Service Technician performs basic routine vehicle repairs and maintenance in accordance with company standards and manufacturer specifications. This hourly position may be full-time or part-time based on business needs. The technician is expected to deliver exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively, while meeting guests’ expectations for service timing and quality. The role includes tire and basic vehicle services, courtesy inspections, inventory and general store duties, and safe operation of service equipment. The technician must follow company policies, governmental standards, environmental codes, and ANSI/OSHA standards, and complete required Monro University training.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards of operation.
Provide tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services such as lubrication, oil changes, basic maintenance, bulb, wiper blade and filter replacement, battery testing, and battery installation.
Complete the Monro Courtesy Inspection on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
Assist with general store duties and maintain the store in excellent, clean, guest-ready condition according to Monro standards.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test drive vehicles in accordance with Monro’s Road Test policy, using dedicated routes and observing local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, ANSI/OSHA standards, and required safety practices.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.