Automotive General Service Technician - Store 1624

Monro•Spring Valley, NV

13d

About The Position

The General Service Technician is a full-time or part-time hourly position based on the needs of the business. The technician performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role is expected to deliver exceptional 5 Star service through effective communication about vehicle issues and proposed solutions, while meeting guest expectations for service timing and quality.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
Provide tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
Provide vehicle services, including lubrication, oil changes, basic maintenance such as bulb, wiper blade, and filter replacements, and battery testing and installation.
Complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
Assist with general store duties and keep the store clean, maintained to Monro standards, and guest ready.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test-drive vehicles according to Monro’s Road Test policy, using dedicated test-drive routes and observing local traffic and safety laws.
Follow company policies and procedures and governmental standards, including environmental codes and ANSI/OSHA standards.
Consistently use required safety standards established in training, policies, and procedures.
Maintain technical knowledge and capabilities by timely completing required Monro University training courses and modules.
Operate, use, and maintain equipment safely according to Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.