Automotive General Service Technician - Store 1121

Monro • Johnson City, TN

21d

About The Position

The General Service Technician is a full-time or part-time hourly position, depending on business needs. The technician performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role is expected to provide exceptional 5 Star service through clear communication about vehicle issues and proposed solutions, while meeting guest expectations for timing and quality.

Requirements

• Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards.
• Provide tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
• Provide vehicle services, including lubrication, oil changes, basic maintenance such as bulb, wiper blade, and filter replacement, and battery testing and installation.
• Complete Monro’s Courtesy Inspection on every guest vehicle, identifying, documenting, and communicating additional services and repairs needed.
• Assist with inventory management by pulling tires and parts, unloading deliveries, and stocking inventory.
• Assist with general store duties and maintain cleanliness and guest-ready condition in accordance with Monro standards.
• Perform services in accordance with Monro safety standards and procedures, including wheel torque and oil safety and compliance procedures.
• Test-drive vehicles according to Monro’s Road Test policy, using designated routes and observing local traffic and safety laws.
• Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards.
• Consistently follow safety standards established in training, policies, and procedures.
• Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
• Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
• Perform other duties as assigned and required.

Benefits

• Performance-based incentives
• Paid vacation and holidays for full-time teammates
• Reimbursement for ASE certifications
• 401(k) eligibility immediately upon hire
• Direct deposit
• Employee discounts
• Healthcare, vision, and dental coverage for full-time teammates
• Employee Access Perks
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED