Automotive General Service Technician - Store 1000

Monro Inc.•Bennington, VT

32d

About The Position

The General Service Technician is a full-time or part-time, hourly position based on business needs. The role performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The technician is expected to provide exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively, while consistently meeting guests’ expectations for service timing and quality. Monro is a people-first automotive service and tire company with nearly 1,100 shops and dealers in 32 states. Its team members work toward providing guests with high-quality tire and automotive service.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately, efficiently, and in accordance with Monro operating standards.
Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services, including lubrication, oil changes, basic maintenance such as bulb, wiper blade, and filter replacements, battery testing, and battery installation.
Complete the Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading inventory, and stocking inventory.
Assist with general store duties and maintain the store in clean, guest-ready condition according to Monro standards.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test-drive vehicles according to Monro’s Road Test policy, using designated test-drive routes and observing local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.