Automotive General Service Technician - Store 1123

Monro Inc.•Warsaw, IN

21d

About The Position

The General Service Technician is an hourly role that may be full-time or part-time, depending on the needs of the business. The technician performs routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The position is expected to deliver exceptional service through clear communication about vehicle issues and proposed solutions, while meeting guests’ expectations for timeliness and quality. Monro is a U.S. automotive service and tire dealer with nearly 1,100 shops in 32 states and 16 brands. The company describes its approach as people-first and emphasizes teamwork, guest relationships, honesty, and integrity.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro operating standards.
Perform tire services, including wheel removal, balancing, patch or plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services such as lubrication, oil changes, basic maintenance, bulb, wiper blade and filter replacement, battery testing, and battery installation.
Complete the Courtesy Inspection on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading inventory, and stocking items.
Assist with general store duties and maintain the store in clean, guest-ready condition according to Monro standards.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test-drive vehicles in accordance with Monro’s Road Test policy, using dedicated test-drive routes and following local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and capabilities by timely completion of required Monro University training courses and modules.
Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.