Automotive General Service Technician - Store 262

Monro Inc.•Mount Holly, NJ

23d

About The Position

The General Service Technician is an hourly, full-time or part-time position based on business needs. The role performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The technician is expected to deliver exceptional service by communicating vehicle issues and proposed solutions effectively, while meeting guest expectations for time commitments and quality. The position also includes tire and vehicle services, courtesy inspections, inventory and general store duties, and maintaining a safe, clean, guest-ready work environment. Technicians are expected to keep their technical knowledge current through required training and to operate and maintain equipment safely.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards.
Perform tire services, including wheel removal, balancing, patch or plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform lubrications, oil changes, basic maintenance such as bulb, wiper blade, and filter replacements, and battery testing and installation.
Complete the Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
Assist with general store duties and maintain the store in excellent, clean, guest-ready condition.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test drive vehicles in accordance with Monro’s Road Test policy, using dedicated test drive routes and observing local traffic and safety laws.
Adhere to company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, utilize, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.