Automotive General Service Technician - Store 1234

Monro Inc.•Lapeer, MI

26d

About The Position

The General Service Technician is an hourly, full-time or part-time position based on business needs. The technician performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role delivers exceptional service through effective communication about vehicle issues and proposed solutions while meeting guest expectations for service timing and quality. The technician performs tire and basic vehicle services, completes courtesy inspections, supports inventory management and general store upkeep, and follows company, governmental, environmental, and safety requirements. The role also requires maintaining technical proficiency through assigned training and operating and maintaining equipment safely.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs effectively and efficiently in accordance with company standards.
Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform lubrications, oil changes, basic maintenance such as bulb, wiper blade, and filter replacements, battery testing, and battery installations.
Complete the company’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
Assist with general store duties and maintain the store’s cleanliness and guest-ready condition.
Perform services according to company safety standards, including wheel torque and oil safety and compliance procedures.
Test drive vehicles according to the company’s Road Test policy, using dedicated test drive routes and observing local traffic and safety laws.
Follow company policies and procedures and governmental, environmental, and ANSI/OSHA standards, and consistently use required safety practices.
Maintain technical knowledge and capabilities by completing required training courses and modules on time.
Operate, use, and maintain equipment safely according to company and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.