Automotive General Service Technician - Store 1193

Monro Inc.•Alexandria, VA

20d

About The Position

The General Service Technician is an hourly, full-time or part-time position based on business needs. The role performs basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. The technician is expected to deliver exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively, while consistently meeting guest expectations for time commitments and quality.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately, efficiently, and in accordance with Monro standards of operation.
Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services, including lubrication, oil changes, basic maintenance such as bulb, wiper blade, and filter replacement, and battery testing and installation.
Complete Monro’s Courtesy Inspection process on every guest vehicle; identify, document, and communicate additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain the store’s cleanliness and guest-ready condition to Monro standards.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test drive vehicles in accordance with Monro’s Road Test policy, use designated test-drive routes, and observe local traffic and safety laws.
Follow company policies and procedures and governmental standards, including environmental codes and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely in accordance with Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.