Automotive General Service Technician - Store 1247

Monro Inc.•Fort Myers, FL

About The Position

The General Service Technician performs basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This hourly role may be full-time or part-time, based on business needs. The technician is expected to deliver exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively and meeting guest expectations for timing and quality. The role includes tire services, basic vehicle maintenance and repairs, courtesy inspections, inventory support, general store upkeep, safe equipment operation, and compliance with company, governmental, environmental, and workplace safety standards. Technicians are also expected to maintain their technical knowledge by completing required Monro University training.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Responsibilities

Accurately perform basic vehicle services and repairs in accordance with Monro standards of operation.
Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform lubrications, oil changes, basic maintenance such as bulb, wiper blade, and filter replacements, battery testing, and battery installations.
Complete Monro’s Courtesy Inspection on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain the store in excellent, clean, guest-ready condition to Monro standards.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test drive vehicles in accordance with Monro’s Road Test policy, using dedicated test drive routes and observing local traffic and safety laws.
Adhere to company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, including required safety practices.
Maintain technical proficiency by timely completing required Monro University training courses and modules.
Operate, use, and maintain equipment safely in accordance with Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.