Automotive General Service Technician - Store 992
About The Position
The General Service Technician performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role focuses on delivering exceptional 5 Star service through clear communication about vehicle issues and proposed solutions, while meeting guest expectations for timing and quality. The position is described as full-time or part-time, hourly, and based on business needs. The technician also supports inventory management and general store upkeep, follows safety and compliance requirements, maintains technical proficiency through required training, and safely operates and maintains shop equipment.
Requirements
- Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Nice To Haves
- High school diploma or equivalent is preferred.
Responsibilities
- Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards.
- Provide tire services, including wheel removal and balancing, patch/plug repairs, tire changing, mounting and installation, and TPMS service and repair.
- Perform vehicle services such as lubrication, oil changes, basic maintenance, bulb, wiper blade and filter replacements, battery testing, and battery installation.
- Complete the Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
- Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
- Assist with general store duties and maintain the store in clean, guest-ready condition according to Monro standards.
- Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
- Test drive vehicles according to Monro’s Road Test policy, using dedicated test drive routes and observing local traffic and safety laws.
- Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, including required safety practices.
- Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
- Safely operate, use, and maintain equipment according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
- Perform other duties as assigned and required.
Benefits
- Performance-based incentives
- Paid vacation and holidays for full-time teammates
- Reimbursement for ASE certifications
- 401(k) eligibility immediately upon hire
- Direct deposit
- Employee discounts
- Healthcare, vision, and dental coverage for full-time teammates
- Employee Access Perks
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
