Automotive General Service Technician - Store 431

Monro Inc. • Waltham, MA

1d • Onsite

About The Position

The General Service Technician is an hourly, full-time or part-time position based on business needs. The role performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The technician is expected to provide exceptional five-star service by communicating vehicle issues and proposed solutions effectively and meeting guest expectations for time commitments and quality.

Requirements

• Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

• High school diploma or equivalent is preferred.

Responsibilities

• Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro operating standards.
• Perform tire services, including wheel removal, balancing, patch or plug repairs, changing, mounting, installation, and TPMS service and repair.
• Perform vehicle services, including lubrication, oil changes, basic maintenance such as replacing bulbs, wiper blades, and filters, and battery testing and installation.
• Complete the Courtesy Inspection process for every guest vehicle, identifying, documenting, and communicating additional services and repairs needed.
• Assist with inventory management by pulling tires and parts, unloading deliveries, and stocking inventory.
• Assist with general store duties and maintain the store's cleanliness and guest-ready condition according to Monro standards.
• Perform services in accordance with Monro safety standards, including wheel torque and oil safety and compliance procedures.
• Test drive vehicles according to Monro’s Road Test policy, use dedicated test drive routes, and observe local traffic and safety laws.
• Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
• Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
• Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
• Perform other duties as assigned and required.

Benefits

• Performance-based incentives
• Paid vacation and holidays for full-time teammates
• Reimbursement for ASE certifications
• 401(k) eligibility immediately upon hire
• Direct deposit
• Employee discounts
• Healthcare, vision, and dental coverage for full-time teammates
• Employee Access Perks
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED