Automotive General Service Technician - Store 363

Monro Inc.•Dublin, OH

11d

About The Position

The General Service Technician performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. This role is hourly and may be full-time or part-time, based on the needs of the business. The technician is expected to provide exceptional 5 Star service through effective communication about vehicle issues and proposed solutions, while meeting guests’ expectations for timing and quality. The position includes tire services, basic maintenance and repair, courtesy inspections, inventory and general store support, and safe operation of equipment. The technician must follow company procedures, applicable government and environmental standards, and safety requirements, while maintaining technical proficiency through required training.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Responsibilities

Accurately perform basic vehicle services and repairs in accordance with Monro standards of operation.
Perform tire services, including wheel removal, balancing, patch and plug repairs, tire changing, mounting, installation, and TPMS service and repair.
Perform vehicle services, including lubrication, oil changes, basic maintenance such as replacing bulbs, wiper blades, and filters, and battery testing and installation.
Complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain the store in clean, excellent, and guest-ready condition.
Perform services according to Monro’s safety standards, including wheel torque and oil safety and compliance procedures.
Test-drive vehicles in accordance with Monro’s Road Test policy and designated test-drive routes, while following local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.