Automotive General Service Technician - Store 194

Monro Inc.•New London, CT

14d

About The Position

The General Service Technician performs basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This hourly position may be full-time or part-time, depending on business needs. The technician is expected to deliver exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively and meeting guests’ expectations for timing and quality. Monro is a leading automotive service and tire dealer with nearly 1,100 shops in 32 states and 16 brands. The company emphasizes a people-first approach, teamwork, honesty, integrity, and high-quality tire and automotive service.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Perform basic vehicle services and repairs efficiently and accurately according to Monro standards.
Provide tire services, including wheel removal, balancing, patch or plug repairs, changing, mounting, installation, and TPMS service and repair.
Provide vehicle services, including lubrication, oil changes, basic maintenance such as bulb, wiper blade, and filter replacement, and battery testing and installation.
Complete a Courtesy Inspection for every guest vehicle and identify, document, and communicate additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain cleanliness and guest-ready conditions to Monro standards.
Perform services in accordance with Monro safety standards, including wheel torque and oil safety and compliance procedures.
Test-drive vehicles according to Monro’s Road Test policy, using designated routes and observing local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, and consistently use required safety practices.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.