Automotive General Service Technician - Store 194

Monro • New London, CT

13d

About The Position

The General Service Technician performs basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. The role is hourly and may be full-time or part-time depending on business needs. The technician is expected to deliver exceptional 5 Star service through clear communication about vehicle issues and proposed solutions, while meeting guest expectations for service timing and quality.

Requirements

• Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

• High school diploma or equivalent is preferred.

Responsibilities

• Perform basic vehicle services and repairs effectively and efficiently according to Monro standards of operation.
• Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
• Perform vehicle services, including lubrication, oil changes, basic maintenance such as bulb, wiper blade, and filter replacements, and battery testing and installation.
• Complete Monro’s Courtesy Inspection process for every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
• Assist with general store duties and maintain the store in excellent, clean, guest-ready condition according to Monro standards.
• Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
• Test drive vehicles according to Monro’s Road Test policy, using dedicated test drive routes and observing local traffic and safety laws.
• Adhere to company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards.
• Consistently use required safety standards set forth in training, policies, and procedures.
• Maintain technical knowledge and capabilities by timely completing required Monro University training courses and modules.
• Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
• Perform other duties as assigned and required.

Benefits

• Performance-based incentives
• Paid vacation and holidays for full-time teammates
• Reimbursement for ASE Certifications
• 401(k) eligibility immediately upon hire
• Direct deposit
• Employee discounts
• Healthcare, vision, and dental benefits for full-time teammates
• Employee Access Perks
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED