Automotive General Service Technician - Store 1134

Monro Inc.•Leominster, MA

13d

About The Position

The General Service Technician is an hourly, full-time or part-time position based on the needs of the business. The role performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The technician is expected to provide exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively and meeting guest expectations for timing and quality. Monro describes itself as a people-first automotive service and tire company, with nearly 1,100 shops and dealers in 32 states and 16 brands. The company’s mission is to provide guests with high-quality tire and auto service, and it offers career opportunities across retail locations, field management, and store operations.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately, efficiently, and in accordance with Monro standards of operation.
Perform tire services, including wheel removal, balancing, patch or plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services, including lubrication, oil changes, basic maintenance, battery testing, and battery installation.
Complete the Courtesy Inspection process for every guest vehicle, identifying, documenting, and communicating additional services and repairs needed.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain the store’s cleanliness and guest-ready condition to Monro standards.
Perform services in accordance with Monro safety standards, including wheel-torque and oil-safety and compliance procedures.
Test-drive vehicles according to Monro’s Road Test policy, use dedicated test-drive routes, and observe local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, and consistently use required safety practices.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely in accordance with Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.