Automotive General Service Technician - Store 21

Monro Inc.•Bradford, PA

20d

About The Position

The General Service Technician is an hourly, full-time or part-time role based on business needs. The position performs basic routine vehicle repairs and maintenance according to company standards and manufacturer specifications. The technician is expected to provide exceptional service by communicating vehicle issues and proposed solutions effectively and consistently meeting guest expectations for timing and quality. The role also includes assisting with inventory and general store duties, maintaining a clean and guest-ready store, following safety and compliance requirements, and completing required technical training. Technicians operate and maintain equipment safely and test-drive vehicles in accordance with company policy and applicable traffic and safety laws.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards of operation.
Perform tire services, including wheel removal, balancing, patch or plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services, including lubrication, oil changes, basic maintenance such as bulb, wiper blade, and filter replacement, battery testing, and battery installation.
Complete the Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
Assist with general store duties and maintain the store in clean, excellent, and guest-ready condition according to Monro standards.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test-drive vehicles according to Monro’s Road Test policy, use dedicated test-drive routes, and observe local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, and consistently use required safety practices.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.