Automotive Finance & Insurance Manager - Group 1 Kia Tomball

Group 1 Automotive, Inc.•Tomball, TX

17d•Onsite

About The Position

Group 1 Kia Tomball is growing and looking to add talented Automotive Finance and Insurance Managers to our team! At Group 1 Kia Tomball, great service isn’t a slogan. It’s how we work every day. We listen first, we take the time to understand what each customer needs, and we go the extra mile to deliver. From the moment someone walks through our front doors, there’s a friendly face in every department ready to help. That kind of culture makes your job easier. You’ll step into the finance office with customers who already feel heard and valued, backed by teammates who care as much about the experience as you do. If you’re a finance professional who takes pride in building trust, helping customers feel confident in their decision, and being part of a team that has your back, we’d love to meet you. Ready to grow your career with us? Apply today!

Requirements

Prior experience in a dealership F&I Department, automotive sales, or in the selling of financial products required.
Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word.
Ability to work independently and be self-motivated.
Great attitude with high-energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Strong attention to detail.
Ability to work well in a process driven environment.
Outstanding communication skills in both verbal and written.
High school diploma or equivalent.
Valid driver license in the state that you will work and a good driving record.

Nice To Haves

Bilingual in Spanish is a plus!
ADP Dealer Services Experience a plus.
College degree or experience preferred.

Responsibilities

Oversee dealership customer loan origination and approval process.
Establish and maintain strong relations with our lenders.
Recruit, hire and develop associates for the Financial Services Department.
Maintain accurate monthly, quarterly and year-end reports.
Determine the customer’s need for financing and explore payment options.
Establish a positive relationship with customers as they are presented products and services.
Present warranties, credit insurance, GAP insurance and other beneficial products offered by the dealership.
Secure and finalize transactions in a legal and ethical manner while maintain a high level of productivity.
Meet monthly forecast for finance and insurance income, penetration levels and customer satisfaction.
Accurately prepare all federal, state, and dealer paperwork related to the transaction and submits to the dealership’s Accounting Department in a timely manner.
Enhance customer satisfaction during the entire purchase experience.
Supervise the financial services associates to ensure individual and department goals are met.
Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.