Automotive Estimator Auditor II

Cox Enterprises • Hanover, MD

1d • $20 - $30 • Onsite

About The Position

Cox Automotive is seeking a condition report auditor for its commercial department. The role reviews vehicle condition reports, approves vehicle condition, and recommends reconditioning work to improve vehicle value and condition report grades. The position works at a specified Cox location, with no remote option, and is a day-shift role. It requires working outdoors throughout the day in all weather conditions and driving vehicles as needed. A pre-employment drug test is required; marijuana is not currently included in pre-employment testing for this position, but Cox maintains a drug-free workplace.

Requirements

• High school diploma or GED.
• At least 3 years of experience in a related field.
• Self-sufficient work ethic.
• Professional but friendly demeanor.
• Strong interpersonal and customer service skills.
• Clear and effective communication skills.
• Attention to detail.
• Valid driver’s license and safe driving record.
• Ability to drive vehicles with automatic transmissions; ability to drive manual transmissions is preferred.
• Ability to remain calm and polite when dealing with frustrated customers or technicians.
• Ability and willingness to work outdoors throughout the day in all weather conditions.
• Must be authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.
• Must pass a pre-employment drug test.

Nice To Haves

• Prior experience in a body shop or in the auction industry is highly preferred.
• Ability to drive vehicles with manual transmissions.

Responsibilities

• Assist with workflow in the designated sign-off area and notify management or lot operations when the lot is full.
• Review vehicles after condition reports are completed, potentially including a test drive; verify accuracy and update, add, or delete damage lines as needed.
• Recommend reconditioning work to estimators, coordinators, and clients to improve vehicle values and condition report grades.
• Recommend how vehicles should be sold or announced during the approval and audit process.
• Verify that mechanics have accurate test-drive notes, information, and codes for needed repairs; notify the test driver or management of discrepancies.
• Verify mileage and odometer readings for every vehicle and communicate changes to management.
• Verify bodywork and paint times for suggested reconditioning work.
• Add images to condition reports or damage lines when additional views are missing or damage is difficult to see.
• Use Smart Approve technology and a tablet.
• Apply knowledge of account certification levels, NAAA and arbitration guidelines, and the light system to qualify vehicles during sign-off and recommend upgrades through reconditioning.
• Communicate by email and phone to verify information, recommendations, pricing, and vehicle issues.
• Perform assigned responsibilities independently or with little to no supervision, along with other duties assigned by management.

Benefits

• At least 16 hours of paid time off each month.
• Seven paid holidays per calendar year.
• Bereavement leave.
• Time off to vote.
• Jury duty leave.
• Volunteer time off.
• Military leave.
• Parental leave.
• Benefits may include medical, dental, and vision insurance; 401(k); sick leave; and flexible vacation or wellness days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED