Entry Level Automotive Customer Service Representative

Jim Coleman Honda•Clarksville, MD

14h•Onsite

About The Position

Jim Coleman Automotive is a 3rd generation family-owned dealership with a long history in the Washington Metropolitan and Bethesda areas. As a local leader in automotive retail, we are seeking qualified professionals to join our team. We offer a great team environment, excellent benefits, and ongoing training and support. If you are motivated to join a luxury sales environment and meet our high standards, we encourage you to apply. We provide opportunities for growth and advancement, aiming to develop our employees into trained, certified, and motivated Automotive Product Specialists. We are looking for energetic and motivated professionals who enjoy making clients happy. Our dealership is progressive with a highly energetic feel, where we value having a great time while providing exceptional customer service. We also offer one of the best pay plans in the area. The ideal candidate will be enthusiastic, outgoing, and full of positive energy, with a passion for working with people and helping others. Sales experience is not required, and paid training is provided.

Requirements

Enthusiastic, outgoing, and full of positive energy.
Enjoys working with people.
Possesses a passion for helping others.
Sales experience is not necessary.

Responsibilities

Greet customers in a friendly manner and listen to their requirements to match their vehicle needs with one in current inventory.
Accompany customers on test drives and demonstrate vehicle features and technology.
Follow guidelines and best practices for dealing with and handling internet inquiries.
Assist all customers who arrive in our showroom.
Build rapport with customers to build a base of referrals and establish a customer network.
Work with sales managers and BDC staff to capitalize on all opportunities.
Keep up with industry standards and best practices.
Always take care of the customer and have fun while maintaining professionalism.