Entry-Level Customer Service Representative
About The Position
We are hiring a motivated, career-focused Customer Service Representative to join our rapidly growing team. This is an entry-level, on-site position centered around face-to-face customer engagement at live events, brand activations, and promotional marketing campaigns. As demand continues to grow for experiential marketing and national brand partnerships, we are seeking enthusiastic individuals who are ready to build long-term careers in customer service, marketing, and leadership development. As a Customer Service Representative, you are the front line of the customer experience. You will help shape how people connect with well-known brands through real-time, in-person interactions at events and activations. This role is ideal for individuals who want to develop communication skills, gain hands-on marketing experience, and grow into leadership positions over time.
Requirements
- Strong verbal communication and interpersonal skills
- Positive, outgoing, and adaptable personality
- Team-oriented mindset with leadership potential
- Motivated to grow in a fast-paced, performance-driven environment
- Comfortable working in face-to-face, event-based settings
Nice To Haves
- Individuals with experience in customer service, retail, hospitality, or food service (preferred but not required)
- Retail or sales associate positions
- Restaurant, hospitality, or customer-facing service roles
- Event promotions, brand ambassador work, or marketing activations
- Entry-level client services or support roles
Responsibilities
- Deliver high-quality, face-to-face customer service at live events and promotional campaigns
- Represent client brands with professionalism, energy, and consistency
- Engage with customers to build awareness, trust, and brand loyalty
- Support execution of marketing and promotional event strategies
- Clearly communicate product details, services, and promotional offers
- Work collaboratively with team members and event leadership to ensure smooth operations
- Maintain a customer-first approach in fast-paced, public-facing environments
Benefits
- Paid training led by experienced managers and leadership teams
- Hands-on experience in live events, marketing, and customer engagement
- Opportunities for travel and participation in regional/national campaigns
- Flexible scheduling options depending on event needs
- Involvement in community outreach and charitable initiatives
- Clear advancement pathways into leadership and management roles
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
