Entry Level Automotive Customer Service Representative

Jim Coleman Honda•Clarksville, MD

1d•Onsite

About The Position

Jim Coleman Automotive is a 3rd generation family-owned dealership that has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. As a local leader in automotive retail, the company is looking to add qualified professionals to its team. Jim Coleman Automotive offers a great team environment, comprehensive benefits, and ongoing training and support, providing opportunities for growth and advancement. The dealership seeks energetic and motivated professionals who enjoy making clientele happy and can meet high standards in a luxury sales environment. The work environment is described as progressive and highly energetic, focused on delivering excellent customer service. The company also boasts one of the best pay plans in the area. Sales experience is not required, and paid training is provided.

Requirements

Motivation to join a luxury sales environment and hit our high standards
Enthusiastic, outgoing, and full of positive energy
Enjoys working with people and possesses a passion for helping others

Responsibilities

Greet customers in a friendly manner and listen to their requirements in order to match their vehicle needs with one in current inventory.
Accompany customer on test drives and demonstrate vehicle features and technology.
Follow guidelines and best practices for dealing with and handling internet inquires.
Assist all customers who arrive in our showroom.
Build rapport with customers to build a base of referrals to establish customer network.
Work with sales managers and BDC staff to capitalize on all opportunities.
Keep up with industry standards and best practices.
Most, importantly always take care of the customer and have fun while maintaining professionalism.